Medatron is a leader in the Healthcare IT industry based out of Pakistan that provides technology services to its parent company in the US. We are currently looking for a motivated and energetic Customer Service Representative for our office located at Johar Town, Lahore. We offer an excellent commission structure along with market competitive basic salary.
Duties & Responsibilities:
- Calling customers in the US and getting all the relevant information from them.
- Ensuring the customers are provided with all the information about the company’s product.
- Ensuring all the information gathered is entered into the portal.
- Following up on complex customer cases and ensuring resolution.
- Ensuring highest level of customer service is provided at all times.
Requirements:
- Prior experience in CGM campaign is highly desirable but not mandatory.
- Job Timings: Monday to Friday 7pm till 4am (Eastern Time).
- Six months call center experience but fresh candidates with Good Communications can also apply.
- Experienced in customer dealing.
- Excellent communication skills.
- Ability to work within a team.
- Excellent persuasion and negotiation skills
Job Type: Full-time
Salary: Rs39,999.00 - Rs40,000.00 per month
Job Type: Full-time
Salary: Rs39,999.00 - Rs40,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Preferred)
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